Delivery methods

Face to face, online and blended learning
Our service can be delivered to you in multiple ways; we can travel to you, you can come to us and we can deliver our services online. We can also provide a blended version which is a mix of face to face and online learning.
With all methods of delivery you can expect:
• the same high quality content
• access to all materials, presentations and resources
• the opportunity to apply tools in your workplace
• a mix of contact hours – self-study and reflection, peer work, pre and post course learning
• action planning to take your learning forward
• post course mentoring
• fun and participatory learning methods
• access to online social communication platforms for sharing with your peer group
With all methods of delivery you can expect:

Face to face

• a printed certificate of completion
• physical participatory exercises and ice breakers

Open training courses also include:

• a social programme – including a dinner
• a welcome pack with information to help get you to your training venue and explore the local area
• light refreshments throughout
• a participant group photo


• a digital certificate of completion
• scheduled live meetings including guided group webinars (recordings made available)
• user-friendly online learning platform that allows you to learn when you learn best
• paced, certain modules to be completed before webinars for maximum learning


• combine a mixture of face to face and online interaction
• pre-course groupwork and learning to prepare the ground
• more flexible to adapt the learning for specific situations
I learnt a lot from this training, the topics are very, very useful and relevant with my daily activities. I really, really appreciated it when Julia approached me for a personal discussion which encouraged me. Attended People Skills for Development Managers in Kuala Lumpur.
Good, friendly and knowledgeable trainers, practical exercises. You learn by doing, which is excellent.

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Whether you’re planning ahead for your training or consultancy needs
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