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Knowledge Management

Knowledge Management is the processes, tools and culture required to enable people to generate, capture, manage, synthesise, share and re-apply knowledge to co-create and innovate an effective organisation. Knowledge needs to be available to others when they need it, in formats that are useful and relevant.

DURATION

7 WEEKS

LOCATION

ONLINE

COST

Starting at £980 (Excl. VAT)

IMA Knowledge Management course icon

Why choose this course?

Do you need help with a KM plan? Or want to enhance your organisation's ability to learn quickly and remain agile? Join our experienced facilitators and together, with a peer group, you will learn using a mix of participatory, practical activities, theory/case examples and by sharing your knowledge and experiences. Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic. This course is specifically designed for key personnel working within NGOs, government, UN agencies and private sector organisations who wish to manage and share knowledge within their organisation.
Through a mix of practical activities, theory and case examples, you will learn how to:
• Develop a culture that harnesses the know-how and experience of your people

• Make knowledge accessible to everyone who needs it by building Knowledge Sharing into everyday operations

• Use Knowledge Management to achieve and support your strategic objectives
Download factsheet

Objectives:

Fundamentals
• Understand the fundamentals and key concepts of knowledge management
• Learn how to make a case for knowledge management
• Explore the role of KM in an organisation
• Identify where KM is situated in your organisation
• Establish a framework and components for developing your knowledge management strategy throughout the course
Understanding context and taking stock
• Understand the cultural and behavioural elements of knowledge management
• Develop a conducive environment for knowledge sharing and overcoming challenges
• Learn how to make the best use of organisational assessments
Actively learning from feedback loops
• Examine supply and demand for knowledge
• Capture and generate meaningful lessons learned
• Recognise and maximise learning opportunities in the project cycle
• Pool good practice examples
Pure KM tools and supporting practices
• Explore and apply knowledge sharing techniques and processes
• Share current examples of ICT and social media
• Identify and work with knowledge champions
Knowledge Management strategy
• Develop steps for a knowledge management strategy
• Validate components of your KM strategy with peer support
• Share insights for overcoming challenges and recognising success in KM in your organisation

Learn in a way that suits your situation.

Find out more about our delivery methods:
Face to face learning
Online learning
Blended learning

Course Dates

This course is also available as a tailored training for organisations.
Please get in touch to find out more!

Course Date Sorting
Date
28/04/202520/06/2025
Location
Online
Fee
Starting at £980 (Excl. VAT)
Application Deadline
21/04/2025
Date
15/09/202531/10/2025
Location
Online
Fee
Starting at £980 (excl. VAT)
Application Deadline
12/09/2025
Date
01/12/202523/01/2026
Location
Online
Fee
Starting at £980 (excl. VAT)
Application Deadline
28/11/2025

Your questions answered

Are there any discount available?

Yes. Please see our fees and discounts page for the latest details and please get in touch if you have further questions.

Will I get certification?

You will receive a certificate on completion of the course, having fulfilled all the course requirements.

Are our training courses accredited?

As a training provider our trainings are accredited by HPass. We are also a member of The Continuing Professional Development Certification Service. Find out more by visiting our accreditation page.

What experience do I need to join one of your courses?

Nearly all our training participants work in international development. This includes working for a government, a private company, a non-government organisation, multilateral organisation, a smaller local projects or programme, or as a freelance consultant.

What level of English do I need for your courses?

All our open courses are delivered in English. You need good spoken English to work effectively with your facilitators and other participants. As much of our course content is technical and we use a participatory approach, you need to be an effective communicator in English. This means an IELTS score of six or above, a paper TOEFL score of 550, or a computer TOEFL score of 210.

Who are your facilitators?

Our course facilitators are expert development practitioners. Their skills and experience come from doing training and consultancy work around the world with different organisations. With expertise grounded in practical experience, we guarantee our training is relevant and up-to-date to the needs of our participants.

What is the IMA training style?

IMA’s training style is participatory and interactive using a blend of short informative lectures and group work. Throughout the courses we give participants opportunities to share experiences, exchange ideas and network with other development practitioners.

How do I enrol on a face-to-face IMA course?

Application Process:

1. Complete your application form
2. IMA reviews your application
3. Your Sponsor confirms budget
4. IMA receives your payment
5. Course is confirmed and you receive your Welcome Pack.
6. Book your flights and accommodation
7. Course starts

Help:

If you have any questions regarding your application or sponsorship, please call IMA International on +44 1273 833030.

1. Once you have chosen your course, fill in our online application, please e-mail us if you have any problems.

2. We will assess your application within 3 days.

3. If you have a sponsor, we will contact them.

4. Once we receive the Confirmation of Sponsorship, we will send the invoice, acceptance letter and visa support letter.

5. The invoice is paid.

6. We will confirm your course at least four weeks before the start date. Then send a Welcome Pack for you to go ahead and book flights and accommodation. If we have to cancel the course and you have already paid, we will refund the amount in full.

How do I enrol on an online IMA course?

1: Go to ’’Courses’’ , select a course: you can read more about the specific course here and you can find the application form by clicking on ’’Apply”

2: Send in your application form.

3: IMA’s team will process this within 3 days and send you a confirmation email and invoice, Learning Needs Statement form for you to return before the course starts (this helps our facilitators understand your learning needs) and the Terms and Conditions.

4: Pay your course fee according to the sent invoice.

5: The course is confirmed and the joining instructions are sent one week before the training starts.

Who is the sponsor?

Your sponsor is the person who authorises payment of the course fees. This is usually your manager or training manager. You need to put their contact details on our application form so we know your organisation has authorised your course fees and supports your application. Once we have reviewed your application, your sponsor will need to send us official confirmation of sponsorship.

I don’t have a sponsor or funding. What should I do?

Most of our participants are sponsored by their organisation. If you do not have a sponsor, you will need to find what funding streams are available to you. Although we look for ways to help participants with the course fees, we regret we are currently not able to offer any form of sponsorship or funding.

What is included in the face to face course fees?

Included in the course fee is: tuition (presentations, group activities and one-to-one support throughout), a field visit (where practical) on courses more than five days, a hard copy of training materials (and on USB), course certificate and participant group photo, light refreshments throughout, a social and cultural programme which includes an evening dinner and a 1 to 1 coaching session with a certified coach on our fifteen day courses.

What is included in the online course fees?

Included in the course fee is: tuition (online learning platform, group work, one-to one support throughout), resources and training materials that can be downloaded from our online learning platform, 1 to 1 mentoring session with your trainers 3 months after the training, access to the course and materials for 6 months.

Have a Question?
Why not call and speak to a member of our team. We are always delighted to talk with past or potential clients, and we can talk with you about your specific interests and questions.
Get Help

Questions or feedback?

Get in touch today!

Email

post@imainternational.com

Phone

+44 1273 833030

Office

IMA International, Drummond House, 89 High Street, Hurstpierpoint, West Sussex, BN6 9RE, United Kingdom





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