Knowledge Management

Knowledge Management is the processes, tools and culture required to enable people to generate, capture, manage, synthesise, share and re-apply knowledge to co-create and innovate an effective organisation. Knowledge needs to be available to others when they need it, in formats that are useful and relevant.

DURATION

7 WEEKS

LOCATION

ONLINE

COST

£1400

IMA Knowledge Management course icon

Why choose this course?

Do you need help with a KM plan? Or to help your organisation learn quickly and remain agile? Join our experienced facilitators, and together with a peer group you will learn using a mix of participatory, practical activities, theory and case examples and by sharing your knowledge and experiences. Find out how your organisation can learn from its people and its experiences to become more innovative, responsive and strategic. This course is specifically designed for key personnel working within NGOs, government, UN agencies and private sector organisations who wish to manage & share knowledge within their organisation.
There are some key relationships between Monitoring, Evaluation, Accountability and Learning (MEAL) and KM The skills and learning from both can be of great benefit to an organisation’s learning culture. KM can support the Learning and Accountability aspects of MEAL, and both work towards and advocate for the importance of learning, reflection and improvement in the project cycle. How we improve on our systems and approaches is vital for ensuring effectiveness and efficiency in our projects, and ultimately reach the results we want to see, as well as changing our behaviour.

IMA International offer both Monitoring, Evaluation, Accountability and Learning and Knowledge Management as open courses for anyone needing those skills to succeed.

We provide an open, friendly and participatory learning environment with experienced facilitators to guide you through steps to create your MEAL or KM plan.
Apply for both courses to learn side-by-side MEAL and KM. Take advantage of our 40 years working in development, and get your second course with a 40% discount!
IMA International Celebrating 40 Years of Development - 40% Alumni Discount in 2023.
This year is IMA’s 40th year of international development. To celebrate, we are offering 40% off all courses for our alumni. Contact us to find out more!
Contact Us
Through a mix of practical activities, theory and case examples you will learn how to:
• develop a culture that harnesses the know-how and experience of your people

• make knowledge accessible to everyone who needs it, by building Knowledge Sharing into everyday operations

• use Knowledge Management to achieve and support your strategic objectives

Objectives:

Fundamentals
• understand the fundamentals and key concepts of knowledge management
• how to make a case for knowledge management
• explore the role of KM in an organisation
• identify where KM is situated in your organisation
• establish a framework and components for developing your knowledge management strategy throughout the course
Understanding context and taking stock
• understand the cultural and behavioural elements of knowledge management
• develop a conducive environment for knowledge sharing and overcoming challenges
• learn how to make the best use of organisational assessments
Actively learning from feedback loops
• examine supply and demand for knowledge
• capture and generate meaningful lessons learned
• recognise and maximise learning opportunities in the project cycle
• pool good practice examples
Pure KM tools and supporting practices
• explore and apply knowledge sharing techniques and processes
• share current examples of ICT and social media
• identify and work with knowledge champions
Knowledge management strategy
• develop steps for a knowledge management strategy
• validate components of your KM strategy with peer support
• share insights for overcoming challenges and recognising success in KM in your organisation

Learn in a way that suits your situation.

Find out more about our delivery methods:
Face to face learning
Online learning
Blended learning

Course Dates

This course is also available as a tailored training for organisations, please get in touch to find out more.
Date
18 Sep 2023 - 3 Nov 2023
Location
online
Fee
£1400
Application Deadline
15 Sep 2023
Apply
Date
11 Dec 2023 - 22 Jan 2024
Location
online
Fee
£1400
Application Deadline
8 Dec 2023
Apply

Your questions answered

ARE OUR TRAINING COURSES ACCREDITED?
As a training provider our trainings are accredited by HPass. We are also a member of The Continuing Professional Development Certification Service. Find out more about our accreditation here.
ARE THERE ANY DISCOUNTS AVAILABLE?
Yes. We offer a 20% discount if you have been on one of our scheduled or Tailored Training courses before, and a discount for organisations who make a group booking.
HOW DO I ENROLL ON A FACE TO FACE IMA COURSE?
Application Process:

1. Complete your application form
2. IMA reviews your application
3. Your Sponsor confirms budget
4. IMA receives your payment
5. Course is confirmed and you receive your Welcome Pack.
6. Book your flights and accommodation
7. Course starts

Help:

If you have any questions regarding your application or sponsorship, please call IMA International on +44 1273 833030.

1. Once you have chosen your course, fill in our online application, please e-mail us if you have any problems.

2. We will assess your application within 3 days.

3. If you have a sponsor we will contact them.

4. Once we receive the Confirmation of Sponsorship, we send the invoice, acceptance letter and visa support letter.

5. The invoice is paid.

6. We will confirm your course at least four weeks before the start date. Then send a Welcome Pack,for you to go ahead and book flights and accommodation. If we have to cancel the course and you have already paid, we will refund the amount in full.
HOW DO I ENROLL ON AN ONLINE IMA COURSE?
1: Go to ’’Training’’ , select a course: you can read more about the course here and you can find the application form by clicking on ’’Apply”

2: Send in your application form.

3: IMA’s team will process this within 3 days and send you a confirmation email and invoice, Learning Needs Statement form for you to return before the course starts (this helps our facilitators understand your learning needs) and the Terms and Conditions.

4: Pay your course fee according to the sent invoice.

5: The course is confirmed and the joining instructions are sent one week before the training starts.
I DON’T HAVE A SPONSOR OR FUNDING. WHAT SHOULD I DO?
Most of our participants are sponsored by their organisation. If you do not have a sponsor, you will need to find what funding streams are available to you. Although we look for ways to help participants with the course fees, we regret we are currently not able to offer any form of sponsorship or funding.
WHAT EXPERIENCE DO I NEED TO JOIN ONE OF YOUR COURSES?
Nearly all our training participants work in international development. This includes working for a government, a private company, a non-government organisation, multilateral organisation, a smaller local projects or programme, or as a freelance consultant.
WHAT IS INCLUDED IN THE FACE TO FACE COURSE FEES?
Included in the course fee is: tuition (presentations, group activities and one-to-one support throughout), a field visit where practical on courses more than five days, a hard copy of training materials (and on USB), course certificate and participant group photo, light refreshments throughout, a social and cultural programme which includes an evening dinner and a 1 to 1 coaching session with a certified coach on our fifteen day courses.
WHAT IS INCLUDED IN THE ONLINE COURSE FEES?
Included in the course fee is: tuition (online learning platform, group work, one-to one support throughout), resources and training materials that can be downloaded from our online learning platform, 1 to 1 mentoring session with your trainers 3 months after the training, access to the course and materials for 6 months.
WHAT IS THE IMA TRAINING STYLE?
IMA’s training style is participatory and interactive using a blend of short informative lectures and group work. Throughout the courses we give participants opportunities to share experiences, exchange ideas and network with other development practitioners.
WHAT LEVEL OF ENGLISH DO I NEED FOR YOUR COURSES?
All our open courses are delivered in English. You need good spoken English to work effectively with your facilitators and other participants. As much of our course content is technical and we use a participatory approach, you need to be an effective communicator in English. This means an IELTS score of six or above, a paper TOEFL score of 550, or a computer TOEFL score of 210.
WHO ARE YOUR FACILITATORS?
Our course facilitators are expert development practitioners. Their skills and experience come from doing training and consultancy work around the world with different organisations. With expertise grounded in practical experience, we guarantee our training is relevant and up-to-date to the needs of our participants.
WHO IS THE SPONSOR?
Your sponsor is the person who authorises payment of the course fees. This is usually your manager or training manager. You need to put their contact details on our application form so we know your organisation has authorised your course fees and supports your application. Once we have reviewed your application, your sponsor will need to send us official confirmation of sponsorship.
WILL I GET CERTIFICATION?
You will receive a certificate on completion of the course, having fulfilled all the course requirements.
Have a Question?
Why not call and speak to a member of our team. We are always delighted to talk with past or potential clients, and we can talk with you about your specific interests and questions.
Get Help

Sign up for more Information

Get in touch today!

+44 1273 833030

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post@imainternational.com

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IMA International, Drummond House, 89 High Street, Hurstpierpoint, West Sussex, BN6 9RE, United Kingdom

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The administration of IMA are wonderful. Always eager to assist more, especially in the period of challenges. The process of course design and impact are just fantastic. Public relations aspect of IMA personnel are unparalleled. The course is inclusive. Attended M&E in Development, Brighton
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